Groove Cruise Terms and Conditions
2011 GROOVE CRUISE TERMS & CONDITIONS
2011 Miami Groove Cruise Itinerary – January 21-24, 2011 – Norwegian Sky
Friday, January 21, 2011: Depart Miami 4:00 PM (be onboard by 2:00 PM at the latest)
Saturday, January 22, 2011: Nassau Bahamas
Sunday, January 23, 2011: Great Stirrup Cay (private island)
Monday, January 24, 2011: return to Miami 8:00 AM (flights should depart 12:00 PM or later).
FINAL PAYMENT DATE: OCTOBER 22, 2010:
All reservations must be paid in full by this date. Cabins not paid in full by this date will be charged a $50.00 per person late fee, and subject to cancellation without refund.
New reservations booked after this date requires full payment at time of booking.
Payment plans may be available depending on how early you book. Please email email@example.com to set up your “interest-free, no fee” payment plan (if available).
GROOVE CRUISE CANCELLATION POLICIES
Now – October 22, 2010: $50 cancellation fee per person
October 23, 2010 - November 26, 2010: Full $200 deposit per person
November 27 - December 17, 2010: 50% of total trip cost per person
December 18 - January 21, 2011: 100% per person - no refund
TERMS & CONDITIONS
*Cabin rates include accommodations, meals, most beverages and onboard activities/entertainment.
*Port charges, taxes, and Groove Cruise entertainment fees are also included in your rate.
*Alcoholic beverages, sodas, NCL service charges of $36.00 per person are NOT included in your rate.
*Promoter/Affiliate discounts are available and applicable only if affiliate is registered with Whet Travel and the Groove Cruise affiliate program and discount code is given at time of booking.
*Once booked, discount codes will not be changed for any reason.
*Administration fee of $50 for ALL name changes and adjustments made to cabins, including switching of existing names to new/existing staterooms.
*Deposit is due at time of reservation. Amount depends on date of booking and no cabins are held without full deposit.
*Triple and quad cabins are very limited, and require full deposit for everyone in the cabin at time of booking. Triple and quad cabins are not guaranteed without full deposit.
*Norwegian Cruise Line and/or Whet Travel reserve the right to reassign cabins as determined necessary or desirable by the Vessel’s Safety Department or Groove Cruise, in their sole discretion.
*Final balance of charges are due by the date outlined on deposit invoice, website and these Terms and Conditions
*All reservations must be paid in full Friday, October 22nd. Cabins not paid in full by this date will be charged a $50.00 per person late fee, and subject to cancellation.
*Payment plans are available. Please email firstname.lastname@example.org for information.
*All Groove Cruise events are private. Reservations must be made with Whet Travel in order to participate in Groove Cruise events and cannot be made through any other website or directly with the cruise line.
FEES, CANCELLATIONS AND TRANSFERS
The Groove Cruise does offer and RECOMMENDS that you consider travel insurance for your trip. Because of the nature and uniqueness of our event we have a strict cancellation policy, and there are no exceptions. For more information regarding travel insurance please email email@example.com.
The person that places a reservation for The Groove Cruise is the "Lead" passenger and "owns" the reservation. They must agree in writing to any changes made to the reservation.
Name changes can be made up until 30 days prior to sailing, and will incur a $50 administrative fee per name change.
The Lead Passenger is not allowed to change their name within the reservation.
Changes to Lead Passengers after final payment date will be considered a cancellation, and cancellation fees will apply based on our cancellation policy above.
Any cancellation forfeits payments as per the cancellation policy. Please consider travel insurance to protect your trip.
A reservation for the Groove Cruise is valid only for the person(s) named within as Guests and cannot be transferred.
There will no refunds given for those who do not show up on time, unused tickets, or after Miami Groove Cruise 2011 has occurred.
Whet Travel Groove Cruise cancellation and payment policies supersede that of Norwegian Cruise Lines and any Norwegian Cruise line staff information or website payment or cancelation terms are invalid.
In the event that the cost of fuel increases between now and the time we sail, a fuel surcharge will be imposed to each passenger for our sailing. The fuel surcharge will be added to the passenger's cabin costs, generally around $8 to $10 per person per day and must be paid in full by the cruise date in order to board the ship. All passengers will be notified via email if such fuel surcharge is added to the cost of your cabin.
Organizers of groups of at least 10 people (5 cabins) can receive discounts. The organizer can also earn money or a free cruise for putting together the group. For full details, please click on Groove Cruise affiliates to the upper left on www.whettravel.com.
WHET TRAVEL’S RATE PROTECTION GUARANTEE
Whet Travel’s Rate Protection Guarantee is: if a lower Whet Travel advertised rate becomes available after the booking is made, a rate adjustment can be requested and Whet Travel will issue the difference in the form of a non-refundable shipboard credit or a credit card refund or mailed check. The lower fare must be for the same ship, sailing date, stateroom category and number of guests, up till the week before sailing.
This is designed to provide our guests with complete confidence that the fare they are booking is the lowest Whet Travel rate available and that in the event they find a lower fare later, they need simply submit a rate protection request and we will provide a non-refundable shipboard credit equal to the difference.
NORWEGIAN CRUISE LINE AGE POLICY
Norwegian Cruise Line requires that all passengers be 21 years old (on embarkation day) to travel. Guests under the age of 21 must be accompanied in the same stateroom by a parent or guardian 21 or older. Ages will be verified at embarkation. Passengers not conforming to this policy will be denied boarding and assessed a 100% cancellation penalty. NO exceptions will be made at embarkation. Please note that adult guests are responsible for the safety and behavior of their minor guests.
CANCELATION BY GROOVE CRUISE ARTIST
Whet Travel / Groove Cruise has entered into an agreement with each performing artist on the Cruise to be present on board the Cruise or in the islands and to perform in accordance with terms specified therein. However, neither Whet Travel or NCL (Norwegian Cruise Line) shall be liable or responsible for failure of any artist or musician to appear on board or to perform under its agreement. Further, neither Whet Travel/Groove Cruise nor NCL shall be liable or responsible for any loss, damage, cost, or expense of any kind to any Passenger or any other person or entity in the event that such performance is prevented or such loss, damage, cost, or expense is caused by or results directly or indirectly from any act of God, war, fire, collision, directions of underwriters, arrest, order or restraint by any government agency or official acting under color of authority, acts of terrorism, labor disturbances or disputes, civil commotion, weather conditions and considerations of the safety of the vessel (for which the Master shall be the sole judge), breakdowns of or damage to the vessel’s hull or machinery, requisition of the vessel by governmental authority, illness, death of a family member or other cause or circumstance beyond Whet Travel / Groove Cruise’s reasonable control. In the event of any failure of contracted artists to perform during the cruise, Whet Travel / Groove Cruise, in its sole discretion, may engage a replacement artist or artists, or may change, postpone or terminate all or any part of the Cruise or the entertainment program or change the program or itinerary. In such case, Whet Travel/Groove Cruise, shall have no liability to any Passenger for any loss, damage, cost or expense whatsoever by reason of such change.
CANCELATION OF GROOVE CRUISE BY WHET TRAVEL AND/OR NORWEGIAN CRUISE LINE
In the event of strike, lockouts, riots or stoppage of labor from whatever causes, or for any other reason whatsoever beyond the control of Whet Travel or Norwegian Cruise Line, Norwegian Cruise Line in its sole discretion may cancel, advance, or postpone any scheduled sailing or call at any port and may (but is not obligated to) substitute another vessel, and neither Norwegian Cruise Line nor Whet Travel / Groove Cruise shall be liable for any loss whatsoever to passengers by reason of such cancellation, advancement, postponement, or substitution. Thereupon, Whet Travel / Groove Cruise shall return to you, if the Cruise is completely canceled, your cabin fare, prepaid gratuities, cruise line transfers and related taxes and fees, or, if the Cruise is partially canceled, a proportionate part thereof. Under such circumstances, Whet Travel / Groove Cruise and the Released Parties shall have no further liability for damages or compensation of any kind. Please note that the availability of any refund for travel insurance and/or other travel products (airfare, hotel, car rental), even if purchased in conjunction with the Cruise, will be determined in accordance with the applicable cancellation policies for such other products or services.
RIGHT TO CHANGE ITINERARY
SAFETY WHILE IN PORTS OF CALL AND ONBOARD
You assume sole responsibility for your own safety onboard and in any port of call. Whet Travel and the other Released Parties do not guarantee your safety at any time. You may find information about the scheduled ports of call through the U.S. Department of State, Centers for Disease Control and Prevention and other governmental and tourist organizations. Whet Travel/Groove Cruise and the other Released Parties assume no responsibility for gathering and/or disseminating any such information. You acknowledge that all shore excursions and tours, however conducted; airline flights and ground transportation; and any ship physician, nurse and on board concessions (including, without limitation, gift shops, spa, beauty salon, fitness center, golf and art programs, and video/snorkel concession) are operated by independent contractors. Whet Travel / Groove Cruise neither supervises nor controls their actions, nor makes any representation, whether express or implied, as to their suitability. These services are provided only as a convenience for you, and you are free to use or not use them. You agree that each of the Released Parties assumes no responsibility, does not guarantee performance and in no event shall be liable for any negligent or intentional acts or omissions, loss, damage, injury or delay to you and/or your property in connection with these services. You use them at your own risk.
The Western Hemisphere Travel Initiative (WHTI) Passport Requirements became effective June 1, 2010, for land and sea borders. While the WHTI requires a valid passport for land and sea travel, a final ruling was issued allowing leniency for “closed-loop” cruises, i.e., sailings that both originate and terminate in the same U.S. port.
U.S. citizens taking “closed-loop” cruises are not required to have a passport, but will need proof of citizenship such as an original or certified copy of a birth certificate, a certificate of naturalization, a passport card, an enhanced driver’s license (EDL) as well as a government-issued photo ID. Children are also required to bring proof of citizenship, and if 16 and over, a photo ID is also required. Canadian and Bermudian citizens are required to have a passport for air, land and sea travel, including all Carnival cruises.
Although a passport is not required for U.S. citizens taking “closed loop” cruises, we strongly recommend all guests travel with a passport (valid for at least six months beyond completion of travel). Having a passport will enable guests to fly from the U.S. to a foreign port in the event they miss their scheduled embarkation or to fly back to the U.S. if they need to disembark the ship mid-cruise due to an emergency.
For more information, a complete list of WHTI-compliant documents or to obtain a passport application, visit http://travel.state.gov/travel/cbpmc/cbpmc_2223.html.
U.S. Alien Residents need a valid Alien Resident Card. Non-U.S. citizens need a valid passport and a valid, unexpired U.S. Multiple Re-entry Visa, if applicable.
For more information or to obtain a passport application, visit www.travel.state.gov. Passport Services (www.passportservices.com) can also assist with step-by-step instructions and application assistance.
All guests must present the required documentation at embarkation. Guests without the required documentation will be denied boarding and no refund will be issued. Please understand that Norwegian Cruise Line will strictly enforce this requirement to be in compliance with this important U.S. Government mandate.
You will need a valid passport and, in some cases, a visa. If you live in the U.S., you will also need the original copy of your Alien Registration Card (ARC or “Green Card”) and any other documentation the countries on your itinerary require due to your alien status.
Citizens from the Visa Waiver Program countries will require a machine-readable passport valid for the duration of their voyage. A machine-readable passport has a code like this on the bottom of the picture page:
Groove Cruise and the other Released Parties (as herein defined) assume no responsibility for advising you of immigration requirements. Non-U.S. citizens, including resident aliens, must contact the appropriate consulates, embassies and/or immigration office(s) to inquire about necessary documentation for the Cruise’s ports of call.
Your name, as listed on your travel documents, must exactly match your name as listed on your Cruise documents.
INNOCULATION & HEALTH
All guests must ensure that they are medically and physically fit for travel. The Centers for Disease Control (CDC) and the World Health Organization (WHO) provide guidelines as to which vaccinations are required in each country. In many cases inoculations are recommended but in some circumstances they are required. We recommend that you check with your health care professional or a Travel Medicine Specialist certified by the WHO for guidance. Other informational resources can be accessed at the Center for Disease Control and Prevention’s Traveler’s Health website or toll free at 1-877-FYI-TRIP, and the World Health Organization website.
PASSENGERS WITH SPECIAL NEEDS
By booking the Cruise, you warrant that you, and those traveling with you, are physically fit to travel at the time of embarkation. Boarding will be denied to any person who will enter her third trimester (twenty-seventh week) of pregnancy by the time of the Cruise or during the cruise and to infants under four months old. You must notify Whet Travel at the time of booking of any disability or other medical or physical condition that may require special assistance during the Cruise. Your failure to do so will release the Released Parties from any liability for loss, damages or other compensation arising from or related in any way to such disability or condition. Groove Cruise and Norwegian Cruise Line reserve the right to require that any passenger who is not self-sufficient travel with a companion who shall take responsibility for any assistance needed during the Cruise and in case of emergency.
REFUSAL OF PASSAGE
Whet Travel acts only as sales and marketing agents for the purpose of booking travel arrangements on Norwegian Cruise Line and various airlines. Whet Travel expressly disclaim any responsibility for personal injury, property damage, loss, delay, inconvenience, or other matters due to negligence, wrongful acts, errors or omissions on the part of any third party, or any supplier of services of goods or of agents selected by you or your travel agent. Transportation on the Cruise may be denied to any person who, in Groove Cruise’s or Norwegian Cruise Line sole discretion: (1) is or becomes in such a condition as to be unfit to travel; (2) is dangerous or obnoxious to others; or (3) is inadmissible under the laws of any country of debarkation. In addition, Groove Cruise and Norwegian Cruise Line reserve the right to refuse passage, disembark or confine to a stateroom any person whose physical or mental condition or behavior they consider, in their sole discretion, to constitute a risk to the person’s own well-being or that of any other person. The Released Parties shall have no liability to any such person or any third party arising out of any such decision. Any costs resulting from Groove Cruise’s and/or Norwegian Cruise Line’ decision, including, without limitation, costs of lodging and transportation, shall be the responsibility solely of the person.
DECISIONS OF NORWEGIAN CRUISE LINE
You will receive Norwegian Cruise Line Standard Contract of Passage Terms and Conditions (the “Norwegian Cruise Line PASSENGER CONTRACT”) with your Cruise ticket. The Norwegian Cruise Line Contract constitutes your agreement with Norwegian Cruise Line. The Norwegian Cruise Line Contract provide that Norwegian Cruise Line may exercise its rights in a variety of matters, including, without limitation: Its right to alter the ship’s course, ports of call, itinerary, activity and shore excursions, for any reason, to ensure the comfort and safety of the passengers and crew;
Its decision to comply with any order, recommendation or direction given by any government or other person or Groove Cruise; and Its decision to deny boarding to, confine to a stateroom or disembark any Cruise passenger. The Released Parties such as Whet Travel shall not be liable to you or any third party for any claim or cause of action arising, directly or indirectly, in whole or in part, out of Norwegian Cruise Line exercise of any of its rights as provided in the Norwegian Cruise Line Terms. Without limiting the foregoing, the Released Parties such as Whet Travel shall not be liable to any Cruise passenger for a full or partial refund of any Cruise fare, or for any lodging or transportation expenses, as a result of Norwegian Cruise Line exercise of its contractual rights.
LIQUOR & BEVERAGE POLICY
Guests are prohibited from bringing any alcoholic beverages, non-alcoholic beverages or any food onboard. Alcoholic beverages will not be sold or served to anyone under the age of 21. We reserve the right to refuse the sale of alcoholic beverages to anyone. Alcoholic beverages purchased in the ship's gift shops or in ports of call will be retained by Norwegian Cruise Line until the end of the voyage.
Each guest may bring onboard a reasonable amount of baggage. All luggage must be stored in the passenger's cabin. Pets, dangerous or illegal items such as weapons, explosives, combustible substances, non-prescription controlled substances, or illegal drugs may not be brought onboard the ship. Any such items shall be surrendered to security at embarkation and may be disposed of at the sole discretion of Norwegian Cruise Line. All luggage hand-carried or checked, and your person are subject to security inspections that may involve physical search. Curbside porters are available at the pier during embarkation to take luggage to the vessel. Please be sure each piece of luggage is locked and has a tag listing your name, ship, and stateroom number. Norwegian Cruise Line and Whet Travel assume no responsibility for carry-on luggage. Any luggage left at the pier will be forwarded at the guest's expense. Claims for luggage loss or damage must be made in writing to debarkation personnel prior to leaving the pier area.
Video or audio recording, filming, or photographs may occur onboard the Groove Cruise, which may be owned, licensed, assigned or distributed nationwide and worldwide by Whet Travel, their affiliates and assignees. By signing the Groove Cruise reservation form, you allow, waive and authorize Whet Travel their affiliates and assignees the right to use your likeness in any manner whatsoever. You will not receive any compensation for such use and waive any right to bring any action in law or equity against allow Whet Travel, their affiliates and assignees for such use.
ZERO TOLERANCE DRUG POLICY
Whet Travel and Norwegian Cruise LIine, have a zero tolerance policy regarding the use, possession, purchase or distribution of illegal controlled substances. Any violation of this policy will result in disembarkation from the vessel as well as the individuals being turned over to the local law enforcement officials for appropriate legal action. In such cases Whet Travel and NCL shall not be liable for any refund or other compensation or damages.
Unless you are a sponsor, NO VENDING OF ANY KIND IS ALLOWED during the Groove Cruise. For information on sponsoring, please email Info@WhetTravel.com. Please do not make t-shirts, hats, posters, jewelry or anything else to sell while enjoying The Groove Cruise. Anyone found in violation of this policy will have their unauthorized merchandise confiscated. This policy will be strictly enforced.
You assume all risks associated with travel and transportation on the Cruise. While at sea or in port, the availability of medical care may be limited and/or delayed. You acknowledge that all or part of the Cruise may be in areas where medical care and/or evacuation may not be available. You agree to indemnify and reimburse Groove Cruise and/or Norwegian Cruise Line in the event that either party, in its sole discretion, to advance to you the cost of emergency medical care, including medical evacuation and/or medical care provided ashore, as well as transportation and/or lodging in connection therewith. Whet Travel shall have no responsibility to advance any such costs.
Your decision to accept a roommate for the Cruise is at your own risk. Whet Travel / Groove Cruise and its Released Parties are not responsible nor liable for any and all claims or cause of action arising out of or in connection with your selection of a roommate for the Cruise, including, without limitation, any injury or damage to persons or property which may be caused, directly or indirectly, in whole or in part, from such request or selection.
RESPONSIBILITY AND LIMITATION OF LIABILITY
Under these terms and conditions, liability by passengers for damage to or theft of luggage, personal property, delay, circumstances on board your cruise ship or elsewhere is limited. By booking the Groove Cruise, you (the passenger) agree to release and hold harmless the Released Parties not limited to Whet Travel, from and against any claim or cause of action arising out of or in connection with your travel on and participation in the Cruise, including, but not limited to: (1) injury, death or delay of passengers, or loss, damage or delay of or to passengers’ baggage or other property, which may be caused, directly or indirectly, in whole or in part, from participation in the Cruise, including, without limitation, passenger’s use of or participation in any shore excursion, on board concession or athletic or recreational activity; (2) your request for or selection of a roommate for the Cruise; (3) emotional distress, mental suffering or anguish or psychological injury of any kind under any circumstances (except when such damages were caused by the Released Parties’ negligence and resulted from the same passenger’s sustaining actual physical injury, or having been at risk of actual physical injury, or when such damages are held to have been intentionally inflicted by the Released Parties); (4) any change in scheduled Cruise events and/or celebrity appearances; or (5) Norwegian Cruise Lines exercise of its contractual rights. You further agree that the Released Parties shall not be held vicariously liable for the intentional or negligent acts of any persons not employed by any of the Released Parties, nor for any intentional or negligent acts of any of the Released Parties’ employees committed while off duty or outside the course and scope of their employment. In the event that a court of competent jurisdiction holds any of the foregoing to be unenforceable, then the Released Parties’ liability shall be limited to the maximum extent permitted by law. You will find on board your cruise ship, independent concessionaires which Liricate shops, photography, gaming, etc. Whet Travel accepts no responsibility whatsoever for the actions of these independent concessionaires arising from your dealing with them. You must contact and deal or interact with them directly. It is understood and acknowledged that Whet Travel is an outside, independent promoter/travel agency and does not Liricate the vessel controlled and owned by Norwegian Cruise Line. In consideration of participating and attending the Groove Cruise, you voluntarily assume all risks while onboard the vessel and release Whet Travel of and from any and all liability, actions, causes of action, suits, injury or death, loss or damage of property, claims, attorney’s fees and demands whatsoever that may be sustained by you while onboard the vessel. This release shall be binding upon you, and your heirs, next of kin, executors and personal representatives. Your decision to purchase and pay a deposit for this cruise program constitutes your acknowledgment of and consent to all of the terms and conditions of the brochure and website, including the limitations of liability described in it. All disputes and matters whatsoever related to or involving Whet Travel, shall be governed by and litigated in the State of Florida Miami Dade County.
Except where prohibited by law, you (the passenger) expressly agree that: (1) any and all disputes, claims and causes of action arising out of or connected with the Cruise shall be resolved individually, without resort to any form of class action, and exclusively by the appropriate court located in Miami, Florida, U.S.A. to the exclusion of the courts of any other state, territory or country; (2) you waive any venue or other objection that you may have to any such action or proceeding being brought in any court located in Miami, Florida; (3) any and all claims, judgments and awards shall be limited to actual out-of-pocket costs incurred, including costs associated with the Cruise, but in no event attorneys’ fees; and (4) you waive the right to claim any damages whatsoever, including, but not limited to, punitive, consequential, direct or indirect damages. All issues and questions concerning the construction, validity, interpretation and enforceability of these Terms and Conditions shall be governed by and construed in accordance with the laws of the State of Florida Miami Dade County, without giving effect to any choice of law or conflict of law rules (whether of the State of Florida or any other jurisdiction), which would cause the application of the laws of any jurisdiction other than the State of Florida.
Norwegian Cruise Line reserves the right to substitute the Cruise vessel. Any consequences arising out of Norwegian Cruise Line exercise of this right shall be governed by the agreement between Norwegian Cruise Line and Groove Cruise, and not by Norwegian Cruise Line agreement with you, the passenger.
Furthermore, in the event of any conflict between the Norwegian Cruise Line Terms and these Terms and Conditions, these Terms and Conditions will prevail. In addition, Norwegian Cruise Line and/or Groove Cruise may reassign cabins as determined necessary or desirable by the Vessel’s Safety Department or Groove Cruise, in their sole discretion.
All trademarks are the exclusive property of their respective owners.
The information contained on this page and in other pages and material relating to the Cruise, including any information regarding celebrity participation and programmed events, is subject to change at any time and without notice. The details shown are for informational purposes only. The Released Parties are not responsible for any errors, changes and/or omissions resulting in pricing, inventory or content discrepancies.
Passenger acknowledges and confirms that any travel agent utilized by Passenger in connection with the issuance of this ticket is, for all purposes, Passenger’s agent and the Released Parties shall not be liable for any representation made by said travel agent. Passenger shall at all times remain liable to Whet Travel for the price of passage.
In addition to the restrictions and exemptions from liability provided in these Terms and Conditions, the Released Parties shall have the full benefit of any applicable laws providing for limitation and exoneration from liability, and nothing in contained herein is intended to operate to limit or deprive the Released Parties of any such statutory limitation of or exoneration from liability. Without limiting the foregoing, the Released Parties claim benefit of all restrictions, exemptions and limitations of the “Convention Relating to the Carriage of Passengers and Their Luggage by Sea” of 1974 as well as the Protocol to the “Convention Relating to the Carriage of Passengers and Their Luggage by Sea” of 1976 (“Athens Convention”), which limits the liability of the Released Parties for the death of or personal injury to a passenger to no more than the applicable amount of Special Drawing Rights as defined therein, and all other limits on damage or loss to personal property.
These Terms and Conditions and the terms accepted during the cruise reservation process contain the entire agreement between Groove Cruise and Passenger and supersedes any other agreements, written or oral, relating to the subject matter herein. Any waiver of any provision of must be made in writing and signed by an authorized representative of Whet Travel. If any portion of shall be determined to be invalid, then said portion shall be deemed severed from the Contract in such jurisdiction only and all remaining portions shall remain in full force and effect.
** The above Terms & Conditions are subject to change at any time **
This is the web site of Whet Travel / Groove Cruise
Our postal address is
1881 Washington Ave ste 11e
Miami Beach FL 33139
We can be reached via e-mail at info@WhetTravel.com
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